Job Summary
A healthcare services company is filling a position for a Remote Patient Account Representative.
Individual must be able to fulfill the following responsibilities:
- Make telephone calls and access payer websites
- Identify issues or trending and provide suggestions for resolution
- Accurately document the pertinent collection activity performed
Position Requirements Include:
- High School Diploma or equivalent
- 2-4 years experience in Medical/Hospital Insurance related collections
- Ability to work from home (dedicated workspace and internet access)
- Intermediate technical skills including PC and MS Outlook
- Intermediate knowledge of UB-04 and Explanation of Benefits (EOB) interpretation
- Intermediate knowledge of CPT and ICD-9 codes