Job Summary

An IT consultancy is filling a position for a Remote Patient Advocate.

Core Responsibilities Include:

• Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing
• Working with healthcare providers to complete the required documentation and sample submission.
• Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time.

Qualifications for this position include:

• Bachelor’s degree and more than one year of customer service and reimbursement experience preferred
• Excellent interpersonal and communication skills
• Excellent listening, transcribing, and self-review skills PC experience, including familiarity with Excel, Word, Internet, and e-mail
• Accurate typing skills of at least 65 words per minute
• Able to manage several tasks simultaneously, often under pressure.