Job Summary

A healthcare company has an open position for a Remote Patient Coordinator in Columbia.

Core Responsibilities of this position include:

• Acting as the first point of contact with patients who are seeking medical assistance and support
• Building trust, providing compassion and empathy to patients
• Using customized scripting to document what is needed before a Nurse speaks with the patient

Required Skills:

• High School Diploma or GED
• 1+ years of customer service experience
• Ability to type a minimum of 25 wpm
• Ability to defuse conversations and escalate if necessary
• Ability to handle confidential information
• Excellent listening and comprehension skills to determine key information by patient