Job Summary
A public university is searching for a person to fill their position for a Remote Patient Financial Counselor.
Candidates will be responsible for the following:
- Answer inbound customer phone calls for patients requiring financial assistance and direction/education
- Work closely with inpatient staff to resolve complex accounts
- Collaborate with various billing departments, specialty clinics, hospitals on all billing concerns
Must meet the following requirements for consideration:
- The business location will have space available to reserve for onsite work when required
- Bachelor’s degree in business, finance, healthcare or equivalent combination of education and experience
- Minimum of 5 years' billing and/or claims experience in Revenue Cycle or healthcare setting
- Demonstrated teamwork, interpersonal, communication and customer service skills
- Knowledge of medical terminology, ICD-9, CPT-4, and CDM codes
- Knowledge of C-Snap, Web Denis, CHAMPS and other payor sites
