Job Summary
An healthcare IT solutions company needs applicants for an opening for a Remote Patient Pay Specialist.
Candidates will be responsible for the following:
- Receiving and responding to customer inquiries in a timely manner
- Assisting clients and Accounting with resolving monthly debit exceptions
- Researching and resolving client issues using known and/or prescribed resolution methods
Qualifications for this position include:
- Associate Degree or any combination of education and experience which would provide the required qualifications
- 2+ years of experience in Customer Service environment
- Experience in a medical back office, medical billing, or collections environment
- Knowledge of proper etiquette via a variety of tools such as telephone, email, and messaging applications
