Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and reschedule patient appointments while providing necessary information and updates
• Document patient information and escalate issues as needed to ensure quality patient care

Required Qualifications

• High School diploma or GED is required
• Ability to explain complex healthcare issues with empathy
• Strong computer skills, including proficiency in Microsoft Office applications
• Experience using multiple communication tools effectively
• Ability to work in a team environment with diverse professionals