Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document and relay patient information according to practice guidelines and ensure timely resolution of patient issues
• Participate in training sessions and assist in the orientation of new personnel as directed by management

Required Qualifications

• High School diploma or GED is required
• Ability to explain complicated healthcare issues with empathy
• Strong computer skills and knowledge of Microsoft Office applications
• Comfortable using multiple advanced communication tools
• Effective interpersonal skills to work in a diverse team environment