Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and scheduling appointments
• Utilize a computerized scheduling system to manage appointments and provide patients with detailed information regarding their visits
• Participate in training sessions and assist in the orientation of new personnel while adhering to hospital standards and protocols

Required Qualifications

• High School diploma or GED is required
• Strong computer skills and familiarity with Microsoft Office applications
• Ability to explain complex healthcare issues with empathy
• Experience using multiple advanced communication tools
• Effective interpersonal skills to work within a diverse team environment