Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and scheduling appointments
• Document and relay patient information according to practice guidelines while providing accurate appointment details and instructions
• Participate in training and staff meetings, identifying process improvements to enhance patient experience

Required Qualifications

• High School diploma or GED is required
• Ability to explain complex healthcare issues with empathy
• Strong computer skills and proficiency in Microsoft Office applications
• Experience using various communication tools, including phone, email, and online chats
• Ability to document work professionally and efficiently