Job Summary

An information technology company is seeking a Remote Patient Support Coordinator.

Must be able to:

• Deliver timely, friendly, and supportive outreach to patients, families and hospital staff by phone, email and/or mail
• Work closely with internal team stakeholders as well as external parties including communication with patients, families & hospitals
• Maintain a good understanding of the company's directory of non-medical resources

Required Skills:

• Adherence to HIPAA guidelines; managing patient information with discretion and integrity
• Strong communication skills both written and verbal; a fluency in English is required
• Technical competencies including computer skills, attention to detail, adherence to processes, data entry & 3 years of call center
• Brings upbeat “can-do” attitude and creative new ideas to help make life easier for our users, customers, partners & colleagues
• Understands others’ experiences and emotions. Acts with kindness, compassion and respect