Remote Patient Support Coordinator

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 09, 2021

Job Category: Healthcare

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company is seeking a Remote Patient Support Coordinator.

Must be able to:

  • Deliver timely, friendly, and supportive outreach to patients, families and hospital staff by phone, email and/or mail
  • Work closely with internal team stakeholders as well as external parties including communication with patients, families & hospitals
  • Maintain a good understanding of the company's directory of non-medical resources

Required Skills:

  • Adherence to HIPAA guidelines; managing patient information with discretion and integrity
  • Strong communication skills both written and verbal; a fluency in English is required
  • Technical competencies including computer skills, attention to detail, adherence to processes, data entry & 3 years of call center
  • Brings upbeat “can-do” attitude and creative new ideas to help make life easier for our users, customers, partners & colleagues
  • Understands others’ experiences and emotions. Acts with kindness, compassion and respect

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