Remote Payroll Customer Support Representative in Charlotte

Job Summary

A human capital management technology company has a current position open for a Remote Payroll Customer Support Representative in Charlotte.

Core Responsibilities of this position include:

• Maintain a high rate of client retention through superior customer service
• Establish and maintain a positive working relationship with clients and coworkers to promote a quality service image
• Handle a high volume of telephone and email correspondence

Qualifications Include:

• FPC, CPP, and/or SHRM certifications preferred but not required
• Bachelor's degree preferred, but not required
• Experience in payroll and customer service with a high call volume
• Strong computer aptitude
• Ability to analyze data with particular attention to detail