Remote P&C Licensed Customer Service Representative
Job Summary
Providing timely and accurate service to policyholders, the full-time Remote P&C Licensed Customer Service Representative will independently solve policy-related issues and ensure high customer satisfaction while working remotely with a flexible schedule that includes a weekend rotation.
Key responsibilities
- Deliver responsive information and service to policyholders and agents regarding Personal Lines products
- Identify and analyze customer policy needs to enhance satisfaction and retention
- Manage problem-solving processes independently and escalate issues as necessary
Required qualifications
- Active P&C Producers insurance license is required
- Associates degree or 1+ year of insurance experience preferred
- At least 2 years of related customer service experience is required
- Ability to review and organize written data from various sources
- Excellent communication and interpersonal skills are essential
Complete Job Description
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