Job Summary
An information technology company has a current position open for a Remote Customer Success Manager.
Core Responsibilities Include:
- Effectively managing a team of Customer Success Managers
- Enabling the team to drive customer health scores, product adoption, and playbooks for customer touch points
- Supporting ongoing team growth and development, including recruiting, hiring, training, and mentoring
Skills and Requirements Include:
- 3+ years of previous experience directly managing a team of Customer Success Managers
- A global mindset and welcome working with teams across geographies
- Ability to deliver quality at speed and thrive in a high velocity environment
- Grit and a hunger to constantly learn
- Energized by the company’s opportunity and growth and want to have an equity stake in the company