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Remote Pet Insurance Call Center Service Agent

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Feb 02, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

An animal indemnity company is in need of a Remote Pet Insurance Call Center Service Agent.

Candidates will be responsible for the following:

  • Taking a high volume of inbound calls, giving each customer your full attention and working toward a first call resolution
  • Following up with policy holders through outbound calls and emails

Qualifications Include:

  • A minimum of one (1) year of call center experience
  • Previous customer service experience required
  • Able to multitask– accessing systems, conversing with customers, and actively listening in real-time

COMPLETE JOB DESCRIPTION

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