Remote Pharmacy Care Coordinator

Job Summary

A company is looking for a Remote Pharmacy Care Coordinator.

Key Responsibilities

• Create and complete referrals/applications in the CRM platform while adhering to policy changes
• Resolve patient inquiries regarding their care journey and manage patient accounts from initial contact to final approval or denial
• Make outbound calls for patient follow-ups and maintain quality support while educating callers

Required Qualifications

• Knowledge of insurance billing and general pharmacy operations
• 2-4 years of customer-facing or call center experience
• High School Diploma or GED
• Ability to type at least 40 WPM
• Strong experience with Microsoft Office products and video conferencing tools