Remote Pharmacy Customer Care Agent

Job Summary

A privately-held insurance brokerage company is filling a position for a Remote Pharmacy Customer Care Agent.

Individual must be able to fulfill the following responsibilities:

• Maintain a high-level of customer satisfaction with both internal and external customers
• Answer incoming calls in a timely manner as identified by service level standards
• Educate and train patients, caregivers or other applicable individuals

Qualifications Include:

• High school diploma or GED
• Home healthcare nurse/aide or as a pharmacy/medical technician experience
• Strong work ethic and ability to build client relationships
• Intermediate technology skills & the ability to multi-task
• Positivity & effective communication skills