Remote Pharmacy Customer Service Representative in Jacksonville Area

Job is Expired

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 25, 2020

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A global healthcare company has an open position for a Remote Pharmacy Customer Service Representative in Jacksonville Area.

Individual must be able to fulfill the following responsibilities:

  • Respond to incoming calls from our customers on issues related to benefit eligibility and prescription status
  • Guide and educate callers on prescription benefits, use of plan, formulary, premiums and status of orders
  • Ask appropriate questions and listen actively while documenting required information

Required Skills:

  • High school diploma or GED OR equivalent work experience
  • Familiarity with computer and Windows PC applications
  • Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in compassionate manner

COMPLETE JOB DESCRIPTION

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