Remote Pharmacy Customer Service Support Representative in Corona

Location: California

Compensation: Hourly

Staff Reviewed: Mon, Sep 07, 2020

This job expires in 19 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Staffing Agency

Job Summary

A staffing and recruitment agency is seeking a Remote Pharmacy Customer Service Support Representative in Corona.

Core Responsibilities of this position include:

  • Composes routine and non-routine correspondence to answer benefits/provider inquiries in writing
  • Resolves incoming calls concerning members eligibility, benefits, provider information, clinical and pharmacy needs
  • Coordinates membership changes such as member's primary care physician

Skills and Requirements Include:

  • Excellent customer service skills
  • Excellent computer skills
  • Familiarity with medical/healthcare terminology