Job Summary
A staffing and recruitment agency is seeking a Remote Pharmacy Customer Service Support Representative in Corona.
Core Responsibilities of this position include:
- Composes routine and non-routine correspondence to answer benefits/provider inquiries in writing
- Resolves incoming calls concerning members eligibility, benefits, provider information, clinical and pharmacy needs
- Coordinates membership changes such as member's primary care physician
Skills and Requirements Include:
- Excellent customer service skills
- Excellent computer skills
- Familiarity with medical/healthcare terminology
