Remote Pharmacy Member Services Supervisor

Job Summary

A healthcare company is in need of a Remote Pharmacy Member Services Supervisor.

Must be able to:

• Perform day-to-day coaching, engagement, and management of the Member Advocates
• Demonstrate thought leadership by generating viable ideas that solve problems, improve efficiency, and/or enhance our culture
• Monitor key performance indicators and address any issues by coaching, training and disciplinary action if needed

Position Requirements Include:

• High school diploma, GED, or equivalency
• 2 years’ experience in a Call Center or Customer Support Center leadership role
• Demonstrated experience leading contact center advocates teams
• Highly energetic, engaged leader with passion to serve others
• Strong knowledge of principles and practices of effective
• Demonstrated ability to communicate clearly and concisely, both orally and in