Job Summary
A healthcare company is in need of a Remote Pharmacy Member Services Supervisor.
Must be able to:
- Perform day-to-day coaching, engagement, and management of the Member Advocates
- Demonstrate thought leadership by generating viable ideas that solve problems, improve efficiency, and/or enhance our culture
- Monitor key performance indicators and address any issues by coaching, training and disciplinary action if needed
Position Requirements Include:
- High school diploma, GED, or equivalency
- 2 years’ experience in a Call Center or Customer Support Center leadership role
- Demonstrated experience leading contact center advocates teams
- Highly energetic, engaged leader with passion to serve others
- Strong knowledge of principles and practices of effective
- Demonstrated ability to communicate clearly and concisely, both orally and in
