Job Summary
A media production company is in need of a Remote Phone Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Receiving inbound calls and provide exceptional customer service to consumers in the magazine and products industry
- Responding to product and service inquiries, processing payments, updating accounts and up-selling customers from around the globe
- Providing exceptional customer service to consumers in the magazine and products industry
Qualifications for this position include:
- Bachelors degree
- Proficient ability to read, write and speak the English/Spanish language
- Attitude to thrive in a fast paced, challenging, team-oriented culture
- Minimum typing requirements of 25 wpm
- Simultaneously navigate multiple PC screens and systems
