Job Summary
A business outsourcing services company has an open position for a Remote Phone Customer Service Representative Level 1 in Harlan.
Candidates will be responsible for the following:
- Receiving inbound calls and provide exceptional customer service to consumers
- Responding to product and service inquiries
- Processing payments, updating accounts, and up-selling to customers
Skills and Requirements Include:
- This position can be worked in our facility or at home after training
- Minimum typing requirements of 25 wpm
- Simultaneously navigate multiple PC screens and systems
- Passionate about helping others
- Proficient ability to read, write and speak the English language