Remote Phone Customer Service Representative Level 1 in Harlan

Job ID: Available for Members

Location: Iowa

Compensation: Hourly

Staff Reviewed: Thu, Nov 14, 2019

This job expires in 23 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time, Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A business outsourcing services company has an open position for a Remote Phone Customer Service Representative Level 1 in Harlan.

Candidates will be responsible for the following:

  • Receiving inbound calls and provide exceptional customer service to consumers
  • Responding to product and service inquiries
  • Processing payments, updating accounts, and up-selling to customers

Skills and Requirements Include:

  • This position can be worked in our facility or at home after training
  • Minimum typing requirements of 25 wpm
  • Simultaneously navigate multiple PC screens and systems
  • Passionate about helping others
  • Proficient ability to read, write and speak the English language