Remote Pivot Software Product Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Nov 10, 2020

This job expires in 7 days

Job Category: Insurance

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology service company is filling a position for a Remote Pivot Software Product Specialist.

Must be able to:

  • Work closely with school district personnel and team members to ensure timely, process-driven solutions to issues that arise
  • Provide post-sales technical support services via phone or email and ticketing system
  • Exceed expectations on quality and thoroughness of data management and support

Skills and Requirements Include:

  • Previous experience working with data files from Microsoft Excel including CSV (comma delimited) files is required
  • Proficiency in use of Microsoft Excel and data manipulation including sorting, filtering, and some Excel formulas
  • Previous experience working in a technical support/help desk environment is preferred
  • Previous experience working with Google Apps including Gmail, Google Drive, Google Docs, and Sheets is preferred
  • Possess technical and troubleshooting skills to handle support requests