Remote PLADS Quality Assurance Analyst in Minerva

Job is Expired

Location: Connecticut

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 16, 2021

Job Category: Quality Assurance

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An insurance agency is in need of a Remote PLADS Quality Assurance Analyst in Minerva.

Individual must be able to fulfill the following responsibilities:

  • Monitor the quality indicators with strategic vision with actions to reduce detractors
  • Identify opportunities for improvement in the processes and flows in service channels
  • Make periodic report of quality volumes

Position Requirements Include:

  • High School Diploma in healthcare or a related field and 3+ years of experience in the Quality Assurance
  • Or an equivalent combination of education and experience
  • Solid knowledge of regulatory compliance
  • Previous experience processing absence, disability and/or life claims
  • Previous experience auditing absence, disability and/or life claims
  • Knowledge of Salesforce or the ability to quickly learn the claim system

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