Job Summary
A cloud hosting company is seeking a Remote Platform as a Service Developer Support Engineer.
Must be able to:
- Represent the voice of support, speaking on behalf of our customers through direct engagement
- Troubleshoot and resolve technical support requests
- Engage customers and responding to technical questions received through our community Q&A forum
Applicants must meet the following qualifications:
- Knowledge of the CI/CD pipeline and GitHub repositories, actions, and deployment workflows
- Experience deploying, scaling, and troubleshooting NodeJS, Python, and PHP applications in production
- Growth mindset, with an unrelenting focus on improving your knowledge and skill set