Job Summary
A software development company has a current position open for a Remote Platform Experience Manager.
Must be able to:
- Be the platform knowledge expert
- Serve as primary point of contact for customer for issue resolution and platform trainings
- Provide technical support for clients via support tickets, emails or calls
Must meet the following requirements for consideration:
- 1-2 years of working within a customer-facing role
- Exceptional ability to communicate effectively and comfortably via phone, video calls, and email
- Strong interpersonal skills
- Solution oriented thinker
- Experience training and educating others
- A knack for multitasking and prioritizing efficiently in a fast-paced environment
