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Remote Platform Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Aug 13, 2018
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A cloud provider is in need of a Remote Platform Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Respond to a high volume of technical tickets generated by our customers
  • Troubleshoot Linux (Ubuntu and CentOS), Apache, Nginx, MySQL, Rails/Unicorn, and PHP
  • Identify and communicate process improvement suggestions

Qualifications for this position include:

  • Background with relevant technology and Linux systems
  • Prior experience in similar environments
  • Strong analytical skills and pattern recognition
  • Passionate about technology and customer support

COMPLETE JOB DESCRIPTION

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