Remote Plumbing and HVAC Customer Service Representative

Job Summary

A plumbing and HVAC supply company has an open position for a Remote Plumbing and HVAC Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

• Receive and make warm phone calls to thousands of leads monthly
• Ensure quality assurance throughout the lead-setting process
• Overcome objections and schedule in-home sales leads for our outside team

Skills and Requirements Include:

• Ability to talk and type and use technology
• Experience working in an automated contact center is must
• Coachable - we are constantly working to improved our team members
• Ability to multi-task across multiple software platforms during your workday
• Proven track record of success in selling over the phone, consultative sales, lead setting, or other relevant contact center experience