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Remote PM Hours Sports Customer Success Associate

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Nov 09, 2021
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A sports platform is in need of a Remote PM Hours Sports Customer Success Associate.

Individual must be able to fulfill the following responsibilities:

  • Play a key role in supporting and nurturing our user relationships
  • Collect the voice of the customer and funnel feedback to appropriate channels
  • Act as the front-line to our users, and help with user onboarding

Qualifications for this position include:

  • Skilled problem-solvers
  • Adept at asking questions to help distill the causes and intent of user feedback
  • Able to convey key product and feature priorities back to product team
  • A high degree of empathy and customer-centric personality

COMPLETE JOB DESCRIPTION

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