Job Summary
An employee benefits provider needs applicants for an opening for a Remote Policy Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Be responsible for processing customer requests and inquires for policy contract changes and disbursements
- Support administration of workload activities and minimal call support
- Ensure quality customer service for internal and external customers
Qualifications for this position include:
- BA or BS degree or equivalent work experience strongly preferred
- A minimum of 1-2 years' of prior work experience in a call center required
- Insurance product or benefit knowledge preferred
- Strong customer service skills
- Working knowledge of Microsoft Office
- Ability to be adaptable to modifications of core work hours if required
