Remote Policy Customer Service Representative

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 19, 2023
This job expires in: 19 days

Job Summary

An employee benefits provider needs applicants for an opening for a Remote Policy Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

  • Be responsible for processing customer requests and inquires for policy contract changes and disbursements
  • Support administration of workload activities and minimal call support
  • Ensure quality customer service for internal and external customers

Qualifications for this position include:

  • BA or BS degree or equivalent work experience strongly preferred
  • A minimum of 1-2 years' of prior work experience in a call center required
  • Insurance product or benefit knowledge preferred
  • Strong customer service skills
  • Working knowledge of Microsoft Office
  • Ability to be adaptable to modifications of core work hours if required

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