Remote Policy Holders Customer Service Representative I in Liberty Lake

Job ID: Available for Members

Location: Washington

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 01, 2020

This job expires in 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing firm has an open position for a Remote Policy Holders Customer Service Representative I in Liberty Lake.

Core Responsibilities of this position include:

  • Maintaining accurate data in appropriate systems to reflect account activity
  • Helping customers in their time of need by building rapport, responding to, and resolving inbound phone calls
  • Providing first call resolution for aligned work and routes customers

Qualifications Include:

  • Training Start Date: 10/12/20
  • Broadband/DSL internet connection with the ability to hard wire connect through an ethernet cord
  • Able to stay updated and properly executes upon newsflashes, new workflows and processes
  • Adhere to standard operating procedures and consistently utilizes resources provided