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Remote Practice Performance Specialist in Albuquerque

Job is Expired
Location: New Mexico
Compensation: To Be Discussed
Staff Reviewed: Tue, Feb 12, 2019
Job Category: Customer Service, Healthcare
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A healthcare company needs applicants for an opening for a Remote Practice Performance Specialist in Albuquerque.

Candidates will be responsible for the following:

  • Answering inbound calls from patients and/or providers regarding appointments
  • Tracking appointments and documenting information completely and accurately
  • Optimizing customer satisfaction, positively impacting the closing of gaps in care and productivity

Must meet the following requirements for consideration:

  • Ability to travel 25% of the time
  • High School Diploma / GED or higher
  • 2+ years of telephonic customer service experience
  • 1+ years of a healthcare background with medical terminology familiarity of clinical issues
  • 1+ years of working experience with and knowledge of HIPAA compliance requirements
  • 1+ years of working experience with Microsoft programs

COMPLETE JOB DESCRIPTION

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