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Remote Premium Support Customer Success Manager

Job is Expired
Location: Delaware, Florida, Massachusetts, New Jersey, New York, North Carolina, South Carolina, Virginia, West Virginia
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 02, 2018
Job Category: Account Management, Information Technology, Sales
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A computer software company is searching for a person to fill their position for a Remote Premium Support Customer Success Manager.

Core Responsibilities of this position include:

  • Driving the renewal of all entitlements and solution footprint for your customers
  • Managing customer lifecycle to ensure customer's business goals are met
  • Providing expert level escalation management techniques

Required Skills:

  • Some travel may be required to assigned customer locations
  • University Degree and/or relevant industry qualifications (CISSP/CISM/Security +) desired
  • At least 3 years' experience within the information technology industry
  • Expertise in service delivery or account management in a post and presales environment
  • Proven experience in developing relationships at senior levels within large organizations

COMPLETE JOB DESCRIPTION

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