Remote Principal Artificial Intelligence Product Customer Success Manager

Job Summary

An artificial intelligence software company has an open position for a Remote Principal Artificial Intelligence Product Customer Success Manager.

Candidates will be responsible for the following:

• Identifying customer’s product value through functionality via ROI/Value proposition or benefit key metrics
• Building solid relationships with the business point of contract and other business stakeholder(s)
• Collaborating with necessary team members setting up or configure our software platform

Required Skills:

• BA/BS degree or higher from an accredited university
• 6+ years of experience in working with the full lifecycle of customer success post-sales
• 6+ years of experience in Customer Success, Relationship Management, and/or Account Management
• Strong generalist with the ability to wear many hats and move quickly in a dynamic environment
• Exceptional communication skills, highly organized, and customer intuitive
• SAAS experience, not necessary, but preferred