Job Summary
A software development company is in need of a Remote Privilege Cloud Engineer.
Individual must be able to fulfill the following responsibilities:
- Serve as the primary point of contact during planning, deployment and post implementation stages
- Assist Privilege Cloud customers with service requests, upgrades, integrations and technical support issues
- Work directly with the customer to deploy and configure the on-premise components
Qualifications for this position include:
- Experience setting up and installing enterprise software on Windows and Unix platforms
- 2+ years of experience at a SaaS, security or IT vendor in a technical customer facing role
- 3+ years of professional work experience as part of an enterprise software company or systems integrator
- Experience with Active Directory and IDP systems
- Ability to anticipate risks and devise solutions in the moment
- Ability to understand critical issues and bring appropriate resolution to complex problems
