Job Summary
A Medicare Advantage health insurance company has an open position for a Remote Process Improvement Manager.
Core Responsibilities of this position include:
- Providing leadership, strategic direction, and oversight to the Process Improvement team
- Partnering closely with the Product team to scope and spec improvements to our self-service
- Driving alignment with leaders across the org for appropriate escalation and resolution of different cases
Position Requirements Include:
- Occasional travel to work with colleagues
- Outcome-focused and prefer clearly expressed goals with high accountability
- Humble and understand that as a manager of people, you are here to serve and support
- Tech and data forward
- Can distill the needs of your customers and team members down to actionable improvements
