Remote Process Management Specialist

Location: Contiguous

Compensation: Salary

Staff Reviewed: Mon, May 24, 2021

This job expires in: 6 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A multinational financial services leader needs applicants for an opening for a Remote Process Management Specialist.

Core Responsibilities of this position include:

  • Performing same day and comprehensive analysis of work performed in Assurance IQ Complaints
  • Interacting with associates and leadership to deliver feedback and coaching, in writing and verbally
  • Presenting monthly quality assessment meetings with Operational leaders

Must meet the following requirements for consideration:

  • Demonstrated sound judgment and risk analysis during case reviews
  • Proficient with Microsoft office, Excel and Word
  • Willing to be cross trained to serve as an overarching Complaints quality expert
  • Proven ability to be detailed oriented and self-motivated

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