Job Summary
We are Appfire, the largest global provider of award-winning Atlassian apps! Our portfolio of trusted product brands includes more than 100 purpose-built apps loved by thousands of teams and millions of users worldwide.
Amplified by our partnership and strategic investment from private equity powerhouse Silversmith Capital Partners, a recent surge of marquee brand acquisitions, and an additional $100M investment from TA Associates, Appfire is uniquely poised to accelerate our leadership position within the billion-dollar Atlassian app market.
Come be a part of our Appfire family for this amazing journey!
Location: Your manager works remotely, and you'll also be able to work remotely. This job will require EST as core business hours.
Job Purpose and Overview
Appfire is looking for an experienced Data Analyst, Product Analytics to join our growing team. Does the challenge of scaling a fast-growing company by empowering it with data, reporting, and analytical insight excite you? Using your business instincts, analytics mastery, and creativity, you will support business and growth objectives, from analysis through to action.
Reporting to and working closely with the Manager of Growth Analytics, YOU will develop growth metrics, data definitions, and reporting dashboards that fuel Appfire's growth. YOU will analyze and interpret trends in our data and present insights across departments. YOU will be a key partner to our marketing team, helping gain deeper insight into our product adoption flywheel (awareness, demand, conversion, retention, and cross-selling) and other growth drivers for our products.
Key Accountabilities:
Analyzing and interpreting trends/patterns in customer and product data;
Helping to drive the definition, measurement, and tracking of the key growth metrics and KPIs;
Driving the end-to-end process of defining and publishing new KPIs and metrics, including getting agreement from stakeholders, validation, documentation, standardization, and driving automation;
Partnering with Data Warehouse team to manage existing reports and dashboards in our internal analytics platform, including modernization, standardization, troubleshooting, and maintenance as needed;
Conducting exploratory data analysis and hypothesis-driven deep dives into customer and product data to uncover opportunities through unique insights to improve customer experience and monetization.
About You:
Three (3) to five (5) years of experience in a position manipulating and drawing insights from data;
Bachelor's degree in mathematics, statistics, business analytics, computer science, engineering, or related field required;
Experience with data exploration and visualization tools such as Tableau, Amplitude, Mixpanel, or similar platform;
Strong programming skills with querying languages: SQL required;
Experience with Python/R or other statistical programming languages a plus;
Analytical mindset with the ability to dive deep into product usage data as well as slice and dice various customer data sets to discover new opportunities and execute targeted campaigns;
Must be able to understand complex software products, B2B buyer journeys, and hybrid revenue models;
Outstanding communication skills, as well as written and verbal presentation skills;
High emotional intelligence quotient, and strong social skills;
Incredibly high standards for your own work and the work of others on the team;
Ability to effectively prioritize, self-manage, and work independently, managing several tight deadlines at once;
Can maximize his/her output and excel in a work-from-home setting;
Enduring passion for continuous improvement is highly valued on this team;
Experience with Atlassian tooling, such as Trello, Jira, and Confluence a plus;
Candidates based in metro Atlanta are preferred but exceptional remote candidates will be considered.
Why a Career at Appfire?
Appfire is a global company of awesome humans working to help teams all over the world. We believe that bold ideas light the way for builders - just like us! Our culture embraces YOUR unique skills, while providing a collaborative, diverse environment that thrives on change and growth for the entire Appfire family! At Appfire, innovators are wanted!
We've Got You Covered:
As part of the Appfire team, in addition to a competitive full time salary, you'll also have the flexibility to work from your home office and enjoy benefits such as full company-paid health insurance, dental, flex spending accounts, a 401k program, company paid mobile phone and internet, and more.
Appfire is proud to be an Equal Opportunity Employer and we prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees.
