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Remote Product Manager
Job Summary
A company is looking for a Sr. Product Manager IV - Service Transformation (Remote).
Key Responsibilities
- Align the service transformation program to company goals and initiatives
- Craft requirements that support service teams in delivering exceptional customer service
- Create and maintain product roadmaps and build relationships with business stakeholders
Required Qualifications
- Bachelor's degree in business, healthcare, or related field; entrepreneurial experience preferred
- 5-8 years of software product management experience, preferably in healthcare
- Experience with Agile/scrum methodologies and tools like JIRA and Confluence
- Proven track record of leading organizational transformation and driving customer service excellence
- Experience working with remote teams and a strong understanding of customer service best practices
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COMPLETE JOB DESCRIPTION
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