Job Summary
An automotive industry retail sales company needs applicants for an opening for a Remote Product Order Inbound Customer Service Phone Agent.
Candidates will be responsible for the following:
- Provide inbound customer service to our customers
- Assist callers with issues relating to: shipping, returns, warranties, and package tracking.
- Answer calls in an upbeat, professional manner with customer satisfaction in mind
Must meet the following requirements for consideration:
- Excellent communication skills and basic customer service skills
- Ability to recognize customer needs and problem solve
- A quiet and dedicated home office with high speed cable Internet 25mb plan minimum
- A sincere desire to learn some minor technical details about vehicle systems.