Job Summary
A commercial insurance and finance firm is in need of a Remote Product Support Manager.
Individual must be able to fulfill the following responsibilities:
- Leading the creation and development of the onboarding process necessary to bring new clients
- Leading the support team to provide technical support and training for all product users
- Collaborating with Product Managers to communicate client feedback and to provide input on prioritization and road map for products
Position Requirements Include:
- Bachelor's degree
- Understanding of premium finance and how it is used by customers
- Supervisory experience with preference to remote management
- Project management experience and skills to effective lead multiple initiatives to successful implementation
- Salesforce.com administrative and functional experience
- Advanced Word, Excel, and PowerPoint skills