Remote Product Support Representative

Location: Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: Hourly

Staff Reviewed: Mon, Nov 08, 2021

This job expires in: 5 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A healthcare company needs applicants for an opening for a Remote Product Support Representative.

Core Responsibilities of this position include:

  • Responding to customer inquiries on product issues from email, calls, chats in a call center type environment
  • Recommending solutions to customer's application questions
  • Analyzing problems with software applications to identify problem area(s) and recommend corrective action

Applicants must meet the following qualifications:

  • 1+ years product applications support experience
  • Able to work on advanced problems of diverse scope
  • BS/BA degree or 2 years of relevant experience in lieu

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