Job Summary

A risk and compliance solutions company has a current position open for a Remote Product Support Specialist in Charlotte.

Candidates will be responsible for the following:

• Working closely with customers to gather requirements and set up accounts on the company’s proprietary document management, composition, and/or print workflow system
• Configuring systems/templates for new clients to meet specific requirements
• Providing day to day support of the systems for the customer and answering questions or assisting in resolving data and formatting issues

Must meet the following requirements for consideration:

• Familiarity with Desktop Publishing/Design Software, and Windows Explorer
• Document composition, formatting, and editing
• Print-based Electronic Publishing
• Page layout and design of both standard and non-standard products