Remote Product Support Specialist in New York City

Job is Expired

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 26, 2021

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company has a current position open for a Remote Product Support Specialist in New York City.

Core Responsibilities of this position include:

Updating and optimizing our internal educational materials
Distilling complex concepts into simple, concise language
Working closely with technical and customer-facing teams

Qualifications for this position include:

Availability to answer inbound support tickets in the 9am-5pm EST timezone
Experience working cross-functionally
3+ years of experience in a B2B SaaS customer support
Resourcefulness, an eye for detail, and proven ability to empathize with the various needs
Experience with a support ticket system and help desk software

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

COMPANY OVERVIEW

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE