Job Summary
A financial technology development company
Candidates will be responsible for the following:
- Validating expectations with customers before, during, and after project completion
- Exceeding customer expectations on a regular basis while performing excellent customer service
- Successfully managing multiple projects through all phases
Qualifications for this position include:
- Excellent organizational and time management skills
- Excellent communication and interpersonal skills; both written and verbal
- Extraordinary commitment to the highest level of customer service
- Ability to work well with customers in verbal and in written communication
- Remains calm when dealing with an upset or angry customer and listens to their concerns/questions
- Positive, outgoing, energetic team player that enjoys working in a collaborative team environment
