Remote Project Specialist II III

Job Summary

A telecommunications company needs applicants for an opening for a Remote Project Specialist II III.

Candidates will be responsible for the following:

• Identifying and escalating issues potentially affecting network service
• Proficiently coordinating the grooming actions assigned
• Managing escalation activities efficiently and effectively; assists others as needed

Qualifications Include:

• Excellent interpersonal and communication skills
• Proven ability to multi-task utilizing time management and work prioritization skills to properly manage ticket
• Intermediate working knowledge of IP routing protocols such as BGP, OSPF and STATIC ROUTING
• Basic–level technical competence in a Windows/MAC based environment
• Intermediate working knowledge of Network protocols such as ATM, Ethernet, and SIP