Job Summary
An insurance company has a current position open for a Remote Property and Casualty Insurance Customer Support Representative.
Must be able to:
- Answer a high volume of incoming calls and resolve tickets that are received from policy holders
- Understand how to accurately find and examine information from policyholders and agents
- Proactively communicate with agents and policyholders to confirm or obtain data
Position Requirements Include:
- Some in person office time for training and team meetings as needed
- Genuinely enjoy problem solving and assisting customers no matter what the situation is
- Intuitive and you understand what a policyholder may need before they even ask for it
- Patient and have great listening skills, it’s like you were born to handle incoming phone calls
- Organized and possess impeccable attention to detail