Job Summary
A health insurance company has an open position for a Remote Provider Customer Service Representative.
Core Responsibilities of this position include:
- Answering incoming phone calls from health care providers
- Focusing on resolving issues on the first call
- Delivering information and answer questions in a positive manner
Skills and Requirements Include:
- High school diploma, GED or equivalent work experience
- Familiarity with computer and Windows PC applications
- Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers
- Skilled in problem solving to quickly assess current state and formulate recommendations
