Job Summary

A workers’ compensation healthcare administrator is in need of a Remote Provider Engagement Specialist.

Core Responsibilities of this position include:

• Managing network complaints including the initial investigation and appropriate follow-up via written and verbal communication
• Acting as a liaison for any provider questions and concerns
• Completing Provider Quality and Credentialing (PQC) committee forms for monthly presentation to PQC

Required Skills:

• Strong critical thinking skills and problem-solving abilities
• In-depth knowledge of One Call’s products and services, business practices and process
• Broad knowledge of the workers compensation industry practices, regulations and processes
• Proficiency in MS Word and Excel, and Outlook
• Working knowledge of One Call legacy platforms