Job Summary

A healthcare company is filling a position for a Remote Provider Experience Specialist I.

Core Responsibilities of this position include:

• Manage inbound/outbound calls professionally and in a timely manner
• Merge and reassign orgs as needed
• Handle moderately complex issues and problems and possess solid working knowledge of subject matter

Qualifications for this position include:

• Must have strong customer service skills
• High school diploma or GED is required
• 6+ months experience with scheduling/customer service required
• Demonstrated understanding of medical terminology
• Exceptional accuracy and attention to detail
• Strong verbal and written communication skills in the English language