Remote Provider Service Advocate in Louisville

Job ID: Available for Members

Location: Kentucky

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 08, 2020

This job expires in 11 days

Job Category: Customer Service, Healthcare, Insurance

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A health insurance company has an open position for a Remote Provider Service Advocate in Louisville.

Must be able to:

  • Answer incoming phone calls from health care providers
  • Focus on resolving issues on the first call
  • Deliver information and answer questions in a positive manner

Applicants must meet the following qualifications:

  • High school diploma, GED or equivalent work experience
  • Familiarity with computer and Windows PC applications
  • Ability to listen skillfully, collect relevant information, build rapport and respond to customers
  • Skilled in problem solving to quickly assess current state and formulate recommendations